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Returns and Refunds Policy

We take care in packaging our products before they're sent out. If you have received a damaged or incorrect item please contact us within 5 working days to make sure we're aware of the issue. Where there is damage, please attach photos for our reference. Please ensure that any breakable items are carefully packaged in their original packaging to prevent any damage or further damage on their return journey. You will initially be responsible for the cost of returning the item(s) however, we will credit the postage cost along with a store credit when damages are concerned. Once we have received your return we will issue a store credit within 7 working days. Refunds in the event of changing your mind are not accepted.

Shipping Information

Please triple check all shipping details listed is correct prior to completing your order. Once your order has left us, we are unable to make any changes. The address submitted on order is final and any changes required are to be requested through the courier service. We ship orders as soon as possible; however, this will not always be the same day that the order is placed. In general, please allow 1-3 business days for processing time. We do not guarantee delivery or shipment dates. All dates are estimated. Orders are shipped to the delivery address as entered by the customer when order is placed. Most goods will be delivered in 2 to 5 working days, this could take longer for rural addresses. We accept business and residential addresses for delivery nationwide, unfortunately we cannot ship to a PO BOX address. Our deliveries don’t require signature upon arrival. You will need a safe, sheltered place to have your parcel delivered to. Please use the notes section at the checkout to make safe delivery easy on the courier. Customers will receive an email confirming their order shortly after the order is placed. If customer does not receive this email confirmation, please double check any spam folders. Please contact us if your order has not arrived within 5 working days. All orders are subject to a $5 flat rate shipping fee.

If you have any further questions please feel free to 

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